Customer Service

 

Shipping & Delivery

All our shipping both domestic and international is managed by the good old US postal service. Our goal is to minimize any and all shipping & handling costs whilst ensuring we have a highly reliable delivery service. So far we have been very impressesd with USPS service and we will continue to track how well they meet our customers.

 
Privacy & Security
At the Dirt Republic we are absolutely committed to protecting your privacy. We will never distribute any of your personal information, including e-mail addresses, to any third party without your consent. That's a promise. We may disclose information under limited circumstances if we are required by law and or to protect the rights of the Dirt Republic and its customers. Any information gathered on this web site will be used only for the purpose of resolving your enquiries and for general communications with the Dirt Republic. We hope you don't mind us reaching out to you from time to time to notify you of web changes, new products and cool events. Our websites are hosted by Host Monster on secure servers and all our transaction are managed by the secure services of PayPal. Hopefully you now have peace of mind and can ride without any worriesViewing Orders
 
Returns & Repalcements
We are a brand new company and we want to do things right from the onset. We want to ensure your experience with the Republic is top notch. We absolutely realize there will be times when our products do not work for you. All we ask is that you give us a call when you want to return them. Please note that we cannot take back products worn bombing down your favorite trails, I hope you understand. In order to return product simply send us an email via the contacts page at products@dirtrepublic.com. Please label the header RETURNS so we can easily see it and address the return quickly for you.